Steven Greenhouse


Steven Greenhouse was a reporter for The New York Times from 1983 to 2014, where he covered labor and the workplace for nineteen years. His book, Beaten Down, Worked Up (Knopf, 2019), looks at key historic episodes that built the nation’s labor unions and at the future of the labor movement and workers in America.

Greenhouse has been honored with the Society of Professional Journalists Deadline Club award, a New York Press Club award, a Gerald Loeb Award for Distinguished Business and Financial Reporting, and the Hillman Prize for Book Journalism for his last book, The Big Squeeze: Tough Times for the American Worker (Knopf, 2008).

Beaten Down, Worked Up

“A page-turning book that spans a century of worker strikes.... Engrossing, character-driven, panoramic.” —The New York Times Book Review

We live in an era of soaring corporate profits and anemic wage gains, one in which low-paid jobs and blighted blue-collar communities have become a common feature of our nation’s landscape. Behind these trends lies a little-discussed problem: the decades-long decline in worker power. 

Award-winning journalist and author Steven Greenhouse guides us through the key episodes and trends in history that are essential to understanding some of our nation’s most pressing problems, including increased income inequality, declining social mobility, and the concentration of political power in the hands of the wealthy few. He exposes the modern labor landscape with the stories of dozens of American workers, from GM employees to Uber drivers to underpaid schoolteachers. Their fight to take power back is crucial for America’s future, and Greenhouse proposes concrete, feasible ways in which workers’ collective power can be—and is being—rekindled and reimagined in the twenty-first century.

Beaten Down, Worked Up is a stirring and essential look at labor in America, poised as it is between the tumultuous struggles of the past and the vital, hopeful struggles ahead. 

The Big Squeeze

The Big Squeeze takes a fresh, probing, and often shocking look at the stresses and strains faced by tens of millions of American workers as wages have stagnated, health and pension benefits have grown stingier, and job security has shriveled.

Going behind the scenes, Steven Greenhouse tells the stories of software engineers in Seattle, hotel housekeepers in Chicago, call center workers in New York, and janitors in Houston, as he explores why, in the world’s most affluent nation, so many corporations are intent on squeezing their workers dry. We meet all kinds of workers: white collar and blue collar, high tech and low tech, middle income and low income; employees who stock shelves during a hurricane while locked inside their store, get fired after suffering debilitating injuries on the job, face egregious sexual harassment, and get laid off when their companies move high-tech operations abroad. We also meet young workers having a hard time starting out and seventy-year-old workers with too little money saved up to retire.

The book explains how economic, business, political, and social trends—among them globalization, the influx of immigrants, and the Wal-Mart effect—have fueled the squeeze. We see how the social contract between employers and employees, guaranteeing steady work and good pensions, has eroded over the last three decades, damaged by massive layoffs of factory and office workers and Wall Street’s demands for ever-higher profits. In short, the post–World War II social contract that helped build the world’s largest and most prosperous middle class has been replaced by a startling contradiction: corporate profits, economic growth, and worker productivity have grown strongly while worker pay has languished and Americans face ever-greater pressures to work harder and longer.

Greenhouse also examines companies that are generous to their workers and can serve as models for all of corporate America: Costco, Patagonia, and the casino-hotels of Las Vegas among them. Finally, he presents a series of pragmatic, ready-to-be-implemented suggestions on what government, business, and labor should do to alleviate the squeeze.

A balanced, consistently revealing exploration of a major American crisis.